Cloud

The Solution

A web based application providing your customers with a Full Table & Room Service Solution for food and beverages. It’s fast, efficient and there’s no need to download another App onto their phone

The Future

Customers simply scan the QR code on their table or in their room using the camera on their phone.

Customisation

100%
CUSTOMISABLE

YOUR BRAND
NOT OURS

FULL EDITORIAL
CONTROL

Integration

ePOS Systems

FIRSTI® seamlessly integrates with the state of the art ePOS systems used by leading hotels to process orders in their restaurants, bars, conference centres, golf courses and more.

Direct Payments

Unlike other APPs on the market, FIRSTI® ensures all payments are made direct to your venue and are not handled by a third party. This means there is no delay and payments are instant.

GDPR

FIRSTI® is fully GDPR compliant and does not handle any client or bank card information.

POS Sync

• No re-punching delivery orders, orders sync to the POS
• Orders print in the kitchen, speeding up your delivery time
• Order statuses push back to the delivery partner
• Dashboard offers central view of all delivery activity

Multi-Menu & Multi-Location Management

• Menu items sync from your System, no need to re-create them
• Edit your menu in one place, and push to multiple delivery channels
• Configure variable menus based on time of day, delivery channel, location
• Snooze products that are temporarily unavailable
• Duplicate menus so you can quickly adjust them based on location, time of day or delivery channel

Marketing Tools

• Special offers such as promotions and discounts
  Create happy hour menus and set availability
• Adjust picture, description or name of products f.e. ‘Netflix ice cream cup’
• Experiment with new products, lower prices, combo deals and promotions
• Create menu bundles regardless of what the base product is

Consolidate Reporting

• All delivery sales are found in the POS reporting
• Compare delivery partner revenues alongside walk-in revenues
• Build ammo for negotiations with delivery partners re-commissions
• Troubleshoot by searching order IDs in one place

Inventory Management

• Sync your inventory with your POS. Automatically adjusts stock availability as soon as orders are accepted
• Monitor your online stock in your POS system
• Snooze products to make products temporarily unavailable on your online sales channels